The main contribution of this paper is presenting a new model for smart tourism destinations through analysing factors that affect developing smart tourism. We position this as a key contribution to the body of knowledge in smart tourism. This paper represents a model, which is extended to facilitate the understanding of constituent elements (causal conditions, context conditions, intervening conditions, interactions and consequences) of smart tourism destinations.
A comprehensive systematic review was performed to explore the various aspects of smart tourism destinations and extract the building blocks of sustainable smart tourism destinations to develop a conceptual model. Based on the results of a systematic review, this paper proposes a model of smart tourism destinations by considering sustainability as one of the basic current concerns. This model is likely to be of interest to policymakers to enhance their awareness of the prerequisites and strategies of developing a smart tourism destination. Smart tourism destinations are the future, and there have been scattered attempts in the literature to examine and explore the strategies used to develop and implement them.