Dear customerCustomer,
My name is Laura, and I am the head of the sales and distribution department fromof ECOCASES.
I am writing to you this email because the case desingdesign you order withordered, number 08091235, is not available at this momenttime.
As you know, most of our products are coming from Asia, and with the current situation is a risk forthere is a health risk. The company ECOCASES decided to stop the production and distribution of all our products.
We will notify you when the phone case that you order arrive toordered arrives at our central office in Barcelona, and for thedue to this situation we are giving you a 50% discount for theon your next order with us.
In case you prefer a refund, send an email to solutions@ecocases.com or you can always call our customer service number 93 202 40 60.
We are very sorry for this situation and the inconvenience we may have caused you.
Best regards,
Laura Fernández
Sales & Distribution Dept.
ECOCASES SL.
c/ Almogavers 119
932024060
info@ecocases.com
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