To Customer Service,

I bought a new cell phone from your store on February 05 this year. It is a Motorola C5 plus.

The battery is bad. Instead of lastslasting 2 hours, it´sit only lasts for 15 minutes. I tried recharging it more timea few times but didn´tit didn't work. So, I called technical support. A person said that they were going to send me a new battery next week. I had to wait two weeks!

This cell phone is the worst buy that I have made. tIt continued to have the same problem. I called technical support again, and they promised a solution.

I don´tdon't want another battery, I want a new cell phone. Could you please helpedhelp me?

Thank you very much