Hi Rebecca,

Sorry for the late reply . We looklooked into the mapping issue and filled the provider record. itIt will workingwork fine .
Proof of this record is attached under the date of 6/4/2022 .
We will look into the issues that you are facing, and we will try to figure it out.

Issues :
-Mapping issue in Three stepsthe three-step form:
Previous columns are replacesreplaced with new columns
Area of practice replacesis replaced with Practice Area
2. Sample type replacesis replaced with Product Sample
soSo if you want to map the record that filled with three stepthe three-step form, useduse these columns.
-Blank account issue:
Steps to reproduce:
The user clicked on the create request button but did not filledfill in the complete form (In knack the row was inserted in the provider table when the user clickclicked on the create request button; after that, when the user filled in the data the row iswas updated.)

We will find a solution to handle the blank record issue. ifIf we find the best solution, we will let you know.
Best,
Hamza Bin Mansoor